Flight.Atlas is downloadable software licensed for one server installation. Each purchase includes a 30-day money-back guarantee.
Eligibility
You may request a full refund within 30 calendar days of purchase if Flight.Atlas does not meet your needs or cannot be installed on a supported system.
How to request a refund
Email info@solvekinetic.com within 30 days of purchase. Include your order number and a brief description of the issue. Never send passwords, private keys, license keys, or confidential client data.
Installation assistance
Before completing a refund, we may offer reasonable installation assistance or troubleshooting. A request remains timely when it is submitted within the 30-day period, even if troubleshooting continues afterward.
License cancellation
After a refund, the associated license is cancelled and the software must no longer be used.
Processing
Approved refunds are returned through the original payment method by the merchant of record. The time for funds to appear depends on the payment provider and financial institution. A completed refund ends the software license; you must stop using and delete Flight.Atlas and its license key.
Other rights
This policy does not limit rights that cannot be waived under applicable law or any separate rights provided by the merchant of record’s buyer terms.
Contact
Refund questions may be sent to info@solvekinetic.com.